Shipping & Returns

Free shipping on orders over $100 in Canada, the USA & worldwide

 Turnaround Time

Most orders* ship out in 2 - 4 business days

*Custom orders, engagement & ceremonial pieces by outside designers (pieces not made by Little Gold) will vary in turnaround time - products that have a longer timeline will have an estimated production time listed in the description.

Please ensure you've read the product description to make sure the production time matches up with your needs.

If you have questions about a timeline, please contact me before purchase to discuss options

Returns and Exchanges

As a one-woman small business, I'm unable to offer refunds/returns.

It's important to me that you love your choice, however, so I do offer exchanges:

  • Pieces can be exchanged within 7 days of delivery date
  • Customer is responsible for return shipping fees and ensuring pieces are packaged safely.
  • Sale, custom, one-of-a-kind items are all final sale.

If you have questions or concerns about your order, please contact me as I’m always happy to chat

 

Cancellations

Please contact me immediately after placing your order if you would like to cancel or make changes. Once your order has been shipped, it can't be cancelled and will need to be returned at the customer's expense.

International Orders

Any customs, duties or other fees are the responsibility of the customer; Little Gold is not responsible for payment of any incurred fees on international shipments. 

 Etc.

Little Gold is not responsible for lost/stolen packages, addresses entered incorrectly by customer or any fees incurred.

Please check your tracking number for updated information while your order is in transit.

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